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Ericsson announces agreement with O2 UK for managed services V.J. | , 10:02 a.m. July 16, 2009 2009-07-16
Ericsson and O2 UK have signed a multi-year managed services agreement. Ericsson will provide field maintenance and other services for the Telefónica O2 UK 2G and 3G networks.

Under the new agreement Ericsson will provide field maintenance services for radio and switch sites, spare parts management logistics support as well as optimisation and drive services and facilities engineering services for Telefónica O2 UK.
Ericsson and Telefónica O2 UK have a multi-year relationship for supply of mobile core network technology. This new agreement marks the first time that Ericsson will undertake day-to-day operations for Telefónica O2 UK. In addition to the new agreement with Telefónica O2 UK, Ericsson has a global relationship with Telefónica in multiple countries.
Mats Granryd, Managing Director, Ericsson UK, says: "We view this as an excellent step in the development of a long-term strategic partnership with Telefónica O2 UK and we are extremely honored to have been chosen by Telefónica O2 UK as its Managed Services partner. Although Ericsson and Telefónica O2 UK have enjoyed a long relationship this agreement has significantly strengthened it, bringing us much closer."
Through economies of scale, best practice tools, methods, processes and efficient resource allocation, Ericsson's managed services supports its partners to improve network performance and end-user experience whilst reducing operational costs. With 15 years experience, Ericsson is the global managed services market leader. In the UK, Ericsson holds multiple managed services contracts with fixed and mobile operators.
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